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| Learn how to write effective business e-mails in English: |
Business e-mail is the most convenient communication tool in business. This course provides learners with basic e-mail writing skills such as writing an effective subject line, using appropriate vocabulary and unbiased language, addressing the recipient correctly, etc. You will learn how to write e-mails for job applications, requests for or providing information to business associates, admission to universities, submission of research papers and reports, etc. |
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| Features of the Business e-mail Basic course: |
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Tips on structure and tone of a business e-mail |
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Edited e-mail with grammar and punctuation corrections |
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Final e-mail to get a picture of how your e-mail looks after making corrections |
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Grammar and language suggestions |
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3 reading lessons |
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Personal tutor |
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One-on-one interaction with your instructor |
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Click here to see a demo of our Learner Management System (LMS). |
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| What you will learn: |
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Using formal business language and appropriate vocabulary |
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Conveying information simply, clearly, and accurately |
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Maintaining a neutral and unbiased tone |
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Structuring an e-mail |
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| Sample Topics: |
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Job Application: Application e-mail (Responding to a known job opening) |
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Management and general affairs: Inquire about product rates from a vendor |
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Customer service: Apologize to a customer for delayed delivery |
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Internal e-mails: Complain to the Sales department about errors in a certain task |
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Payment: Inquire about a customer's account number and bank details to process refund |
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Help Desk: Provide a detailed step-by-step guidance to resolve a customer's problem |
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Research Inquiry: E-mail to a university or a foundation about the process of applying for a research grant |
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| Course material: |
| The course material is written in English and has been developed after thorough research. Apart from helping learners to communicate effectively using appropriate business English, it can be used later as reference for all kinds of business communication. |
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| 1. |
Reading lesson 1: E-mail components
The four important parts of a business e-mail (Subject line, Greeting, Closing, and Signature) are explained. |
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Reading lesson 2: E-mail Body and Structure This lesson deals with the content and organization of the main message of a Business e-mail |
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Reading lesson 3: E-mail conventions The importance of Business e-mail protocol is stressed on in this lesson. |
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| 4. |
E-mail Map This document explains the basic framework of an e-mail. |
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| 5. |
Glossary This document contains words and phrases commonly used in Business e-mails. |
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| 6. |
i-osmosis Grammar Help An alphabetically-arranged document containing explanations of grammar terms, concepts of sentence construction, etc. |
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Every student will be awarded a Course Completion Certificate at the end of the course. |
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Click here to see a Sample evaluation.  |
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| Fees: |
| Standard package: |
86 EUR for 4 assignments (1 month) |
| Customized package: |
Make your course flexible.
Choose the number of assignments and the frequency of submission according to your convenience. Click on "Apply" to see details. |
Click here to understand how your course will flow. |
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Write to our Counselor at apply@i-osmosis.com to know more about our courses, exam dates, and if you have any other queries. |
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